Facility Management Services

Void Property Management and Protection:

Our property inspections are designed to satisfy the needs of insurance providers to ensure compliance. Once briefed with your void property requirements, one of our trained inspector will visit site at a pre-determined date and time to carry out an initial internal and external inspection. The results of this inspection will be reported back to our client and any issues highlighted along with recommendations to rectify. Any works instructed will be carried out accordingly by a dedicated team of in-house operatives with costs kept to a minimum. Following on from this we would then visit your site on a regular basis at agreed timescales and frequencies, weekly/fortnightly or as and when required by the client. All issues are then reported direct from site via a property inspection tablet and form, and forwarded via email for records and evidence. In addition to, and further ensuring compliance with insurance requirements, all our inspection vehicles are tracked and reports can be provided.

Some of our key clients include PWC, KPMG and Begbies Traynor, plus insolvency practitioners such as FRP Advisory, Eddisons and Colliers. To service such Blue Chip organisations we believe we have one of the most responsive and experienced teams in the UK to deal with all your property requirements.

Our principal objective is to get your vacant properties secured and prepared for the buyers’ market as cost-effectively as possible, whilst ensuring your requirements are constantly achieved.

We provide clients with a full package of services including:

  • Void property inspections
  • Making insurance compliant, i.e. drain down, switching off mains supplies etc.
  • Vacant property maintenance
  • Full building/Property clearances
  • Lock changes
  • Alarm installation (stand-alone non-mains systems)
  • Boarding and sheeting services
  • Electrical installations and repairs
  • Grounds maintenance
  • Plumbing works
  • General building maintenance

Vacant Property Maintenance:

We understand the importance of reducing turnaround time and keeping costs to a minimum. Our voids maintenance teams are skilled and highly pro-active, and provide a fast and efficient service to repair and secure your sites.

Services provided include:

  • Lock changes
  • Boarding over access points
  • Clearance of bulk waste
  • Property repairs and refurbishments
  • Fly tipping removal
  • Property inspections and surveys
  • Plumbing
  • Electrical works
  • Planned/Responsive property maintenance
  • Roofing repairs

Our experience in this field extends to residential properties, commercial premises, retail dwellings and industrial buildings. We offer practical and logistical solutions to your void property issues, as well as attending to any tenanted sites which are maintained with the minimum amount of disruption to you and your tenants.

Responsive Repairs to Tenanted sites:

North Star carries out thousands of responsive repairs every year meeting the needs and expectations of our clients and their tenants. We provide a professional and reliable service and understand residents’ requirements and complete all works swiftly and effectively. This enables North Star to keep our clients expenditure down to a minimum.

Responsive services offered:

  • Joinery works
  • Plumbing/Gas safety tests
  • Electrical tests/Safety tests
  • Renovation works
  • Window/Door replacement
  • Roofing repairs/Replacement
  • Alterations
  • Kitchens/Bathroom replacements
  • All Maintenance both Planned and Responsive.
  • Groundwork Maintenance
  • Gardens and Landscaping